New, Improved Shipping Options.
There is no sexier topic than fulfillment, am I right? All kidding aside, as a business owner, I realize the importance of this part of our customer relationship. After you make the decision to order a product, you want to be confident that your purchase is going to arrive promptly and in pristine condition at a reasonable expense. From the beginning, I wanted to offer free shipping on strap orders within the US. As we are growing and audiences outside the United States are becoming aware of our products, I still want to make sure shipping costs are not a barrier to getting the strap you want. So with my pencil sharpened, I made three changes:
Canadian customers will now be eligible for the same FREE shipping rates as US customers. No need for special discount codes, this will automatically be applied when you input your address at checkout.
I’ve lowered the threshold for FREE 2-day shipping in the US and Canada. It is now $100+ per order. US and Canadian orders under $100 will be charged a flat $10 shipping rate.
I’ve lowered the shipping rates for the UK and EU orders. It is now a flat $20 rate plus $5 per item in the order. This is a decrease from $50 + $5 per item.
For all new customers these changes will be transparent, and that is by design. I’m thinking about shipping so you don’t have to think about shipping. Now you can focus on choosing which accessories make the most sense for you.