Support
We built this section to try to answer some of your most common questions but this is by no means comprehensive. If you need additional help or can’t find the answer to your question, please use the Contact Us form.
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Boundary Layer Studio includes free domestic ground shipping on orders over $100. You may choose to upgrade your shipping method for an additional charge during checkout. International shipments will incur addition shipping fees based on order size and destination country. Any and all import duties/ VAT are the financial responsibility of the recipient.
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If you wish to return any items in your order for a refund or exchange, we accept returns within 30 days of delivery. The products must be returned in new or unworn condition. Before shipping items back to us, please contact us via email to arrange for a Return Authorization (RA) number. Customers are responsible for all return shipping costs and should return items using a shipping method that provides tracking information.
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All Boundary Layer Studio LLC (BLS) products are covered by a six month warranty against manufacturer defects. The warranty does not cover normal wear and tear or include damage caused by the wearer, whether accidental or intentional. At our sole discretion, BLS will replace the defective item with an equivalent product or refund your purchase. This warranty applies to the original owner only and is non-transferable.
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You can reach us by submitting this form.